A Letter from the CEO of GR Medical Management, Inc.

Dear Clients:

I would like to welcome all current and prospective clients, providers, partners and employees to our web site and take a few moments to tell you about GR Medical Management, Inc. (GR Medical).

GR Medical understands the financial implications that must be considered to maximize the health of companies, financial institutions and society as a whole.  Concurrently, GR Medical understands the motivations of providers and patients, and the desire of all parties that patients receive expeditious and recovery-driven treatment.  We are the mediators and integrators of the medical and financial perspectives, two powerful forces that too often find themselves in conflict.  Our world is one where medical knowledge, legal implications, and financial concerns all culminate in a high-speed information management system.

From a results perspective, our goal is for GR Medical's service to extend the healthcare dollar to its maximum potential.  Each dollar spent on our services will save our clients significantly more in reduced medical costs and increased efficiencies.  Our best client relationships are with organizations that understand the impact of savings, efficiencies, and labor costs and that will partner with GR Medical to develop the most effective, value-driven program possible for their unique process.

From a service perspective, our goal is to make GR Medical a world-class service organization. Through GR Medical's product quality and customer-focused approach, we not only seek to have a considerable financial impact on our client's operations, we also seek to have a positive influence on our clients' daily lives.  In the end, every company must clearly define their niche within a market to be successful.

While we have a great deal yet to accomplish, the path for GR Medical's long term success is clear - continued realization of strong employees, clients, providers and partners; development of mutually beneficial, "win-win" programs; and advancement of a culture of excellence that will drive GR Medical's ambition to provide the best service and the best value for our clients.

We appreciate the fact that our clients have selected us from among our many competitors.   We are committed to serving our clients’ best interests, guided by these principles:

• We will always deal with our clients fairly and honestly, and remain courteous and respectful at all times.
• We will always be straightforward with regard to every aspect of our relationship, our advice, or any service offering.
• We will always respond to all of our clients’ questions on any subject related to our business.
• We will always listen carefully and be both proactive and responsive to our clients’ needs, providing balanced and forthright perspectives and our best advice at all times.
• We will always assist our clients in any way possible and attempt to fulfill all of their requests. Service is the key to the value we deliver.
• We will always work with our clients, not just for our clients.
• We will always go the extra step, not just take the shortest route.
• We will always understand our clients’ needs and exceed their expectations.

Quality, Service, Integrity, and Innovation - that is the GR Medical way.

Sincerely,

Gladys Ross
Chief Executive Officer
GR Medical Management, Inc.